Privacy Policy
This policy explains how the AOUID website and associated applications (the "Site," "we," or "us") collect, use, share, and protect personal information obtained through this site or various channels. AOUID has created this platform to connect users who need food or groceries delivered by couriers from affiliated restaurants or stores to their desired locations. This policy also applies to all mobile applications we develop for use with our services on the Site.
1. How Information is Collected
1.1 Information Provided by Your Web Browser
You may need to provide us with personal information such as your name, contact number, mailing address, and email ID. Our application may also retrieve your location data to offer you the best service. Like many other websites, we may log information that your web browser regularly shares, such as browser type, language settings, software and hardware attributes, date and time of your visit, the webpage you came from, your IP address, and the associated geographical location, the pages you visit on this site, and the time spent on those pages. This data is typically collected on an aggregated and anonymous basis.
1.2 Personal Information You Provide
To use our service, you need to create an account on our Site. We may ask for personally identifiable information that can be used to contact or identify you, including your name, phone number, and email address. We may also collect demographic information such as your postal code and allow you to submit additional details as part of your profile.
1.3 Payment Information
To make online payments and access our services, you must provide your bank account details, mobile financial service (MFS) credentials, debit card, or credit card information to the AOUID platform.
2. How Information is Used
2.1 Session and Persistent Cookies
Cookies are small text files placed on your computer by websites you visit. We use both "session" and "persistent" cookies. Session cookies are deleted when you leave our website and close your browser. The data collected via session cookies helps enable specific features on our site, understand user interactions, and monitor overall site usage and web traffic routing.
2.2 Web Beacons
We may also use web beacons or similar technology to track the effectiveness of our communications.
2.3 Advertising Cookies
We may use third-party services, such as Google, to display advertisements on our website across the internet. These third parties may use cookies to identify ads that may interest you, limit how often you see a particular ad, and measure ad effectiveness.
2.4 Google Analytics
We may also use Google Analytics or a similar service to collect statistical data on visitors and their interactions with the site. This data collection is done anonymously. We do not attempt to link anonymous data to personally identifiable information.